Flyadeal Airlines Flight Cancellation

Flyadeal Airlines’ cancellation policy outlines the procedure as well as terms & conditions that apply if you need to cancel your flight for any reason. The policy can help you navigate your options when planning a change in your travel.

So, if you have booked your flight with Flyadeal Airlines & suddenly your plan is changed, you can easily cancel your flight. Know how to proceed if you need to cancel a flight with Flyadeal Airlines.

Terms and Conditions

As per Flyadeal Airlines’ cancellation policy, their fares are non-refundable. So, you cannot cancel your booking and expect a voluntary refund unless exceptional circumstances apply.

When You Cancel Your Flight:

• In cases such as the bereavement or major illness of an immediate family member, Flyadeal Airlines will consider a cancellation request. You must provide appropriate documentation, such as a Death Certificate or Medical Certificate, to support your claim.
• If you booked your ticket through flyMax, you can cancel your flight and retain the amount as a non-refundable credit in your Flyadeal wallet for three months. This cancellation must be done via the “manage my booking” section on the website up to 7 days before departure.
• As mentioned in the cancellation policy, if a flight is canceled due to reasons beyond the control of Flyadeal Airlines, such as weather conditions or security issues, you may not be eligible for a refund but can request a rescheduling or receive credit for future travel.
• If you cancel your flight less than seven (7) days but more than one (1) day before the scheduled departure, you will be provided the option to either receive a tariff credit or reschedule your flight to a new date or time, with no extra service fees applied.
• When Flyadeal Airlines can offer a reasonable alternative flight following a cancellation, you will be notified of this option.
• According to the cancellation policy of Flyadeal Airlines, the airline commits to not charging additional service fees for processing credits or rescheduling flights due to cancellations initiated by the airline.

When the Airline Cancels your Flight:

• As per Flyadeal Airlines’ cancellation policy, if the airlines cancel your booking, then you will be notified via the contact details provided at the booking. The airline will inform you as soon as possible about any cancellations.
• If Flyadeal Airlines cancels a flight and does not offer an alternative, or if the alternative flight is delayed by more than 6 hours, you may cancel your booking and receive a refund. This refund will be held as credit, valid for one year, and can be used towards future bookings.
• If Flyadeal Airlines cancels a flight seven (7) or more days before the scheduled departure, you will be informed and offered a choice between receiving a credit for the tariff paid or changing your booking to an alternative date or time without any additional service fees.
• If Flyadeal cancels a flight within twenty-four (24) hours of the travel time, you will be offered the option to receive a credit of the tariff or to select an alternative flight date or time, again without facing additional service fees.

NOTE: It is recommended to cancel your flight before completing check-in with Flyadeal, otherwise you might not get the refund.

How to cancel your booking with Flyadeal Airlines?

As per the Flyadeal cancellation policy, if you need to cancel your Flyadeal Airlines ticket, there are two primary ways to do so: via the airline’s website or by directly contacting Flyadeal Airlines. Below are the steps for each method to help you navigate the cancellation process smoothly.

Option 1: Via the website

Cancelling your Flyadeal Airlines ticket through their website is simple. Follow the given steps to cancel your Flyadeal flight online:

• Visit the official website of Flyadeal Airlines.
• Find the “Manage My Booking” section on the homepage.
• Enter your booking reference number and the last name of the passenger as it appears on the reservation.
• Once you have accessed your booking, look for the option to cancel your flight.
• Before finalizing the cancellation, review any terms that might apply, such as cancellation fees or refund eligibility.
• If you decide to proceed, confirm the cancellation. 

Option 2: By contacting the airline

If you prefer personal interaction or need assistance, you can cancel your ticket by contacting Flyadeal Airlines directly:

• Find your location-specific customer service contact number for Flyadeal Airlines here. 
• When you get in touch with a customer service representative, provide them with your booking reference number and other relevant details.
• Inform the representative that you wish to cancel your booking.
• The representative will explain any applicable cancellation fees and refund eligibility. 
• If you agree to proceed with the cancellation, the representative will process it for you.
• You will receive a confirmation email with all the details of your cancellation.

Do Flyadeal Airlines reimburse for canceled flights?

Flyadeal Airlines does not typically offer refunds for voluntary cancellations, as mentioned in Flyadeal Airlines’ cancellation policy. However, in some scenarios where the flight is canceled by the airline and no suitable alternative is provided, or if the alternative flight’s departure is delayed by more than 6 hours, you are entitled to a refund. This refund will be credited and valid for one year, usable towards future bookings through Flyadeal’s sales channels.

If you are affected by flight cancellations due to reasons within the airline’s control and have yet to be provided with an alternative flight within six hours of the original departure time, a refund request can be submitted through an online form provided by the airline. It’s crucial to provide the correct booking reference to avoid delays in processing the request.

Frequently Asked Questions