Contour Airlines Safety 2024 – A Comprehensive Overview

Contour Airlines, operating under American Airlines, has been rated Platinum by ARG/US which is considered the highest safety rating for private jets. The company expanded its offerings to include FBO services, aircraft repair, sales, and management.

Contour Aviation is the biggest Part 135 charter operator in the Southeast and one of the top ten in the US. The company offers private charter customers a wide array of aircraft, from super long-range business jets with three cabins to light jets with eight passengers.

At its headquarters, Contour has a top-notch operations team supporting its private jet and commercial operations. Contour is a US Department of Defence contractor that provides aviation-related government services globally.

How Safe Is Contour Airlines?

Contour Airlines prioritizes safety by implementing a detailed strategy that includes commitment to FAA requirements, strict pilot training, and a well-maintained inventory.

Several factors contribute to their excellent safety record: 

• FAA-certified Airline: Contour Airlines is an FAA Air Operator, which maintains thorough fulfillment of regulations given by the organization.

• Experienced Pilot: The airline hires experienced pilots who are highly skilled in operating Embraer and Jetstream aircraft.

• Passenger’s Choice: The dependable Jetstream 31/32 and Embraer ERJ-135/145 models, which are renowned for their dependability and safety, are part of Contour’s inventory.

• Reasonable Luggage Allowance: To ensure appropriate weight distribution, the Contour Airlines baggage policy allows one personal item and one carry-on or checked bag.

• Superior Safety Program: The operations management team at Contour manages an FAA-approved safety program that prioritizes continual safety measures and thorough pilot training.

Contour Airlines Safety Record

There have been both significant and minor mishaps at Contour Airlines in the past. However, their improved and tighter safety procedures also demonstrate their devotion to security.

Here are some instances that can help passengers understand the safety record of Contour Airlines:

• Incident Overview: In November 2023, an Embraer-140 with only one pilot on board reported smoke in the cockpit and was redirected to a nearby airfield. The crew made a safe emergency landing, with no passengers or crew wounded.

• No Passenger Injuries: This incident, like others, was handled without causing harm to passengers, illustrating the efficiency of Contour’s safety procedures.

• Isolated Events: These incidents are isolated and have no substantial impact on the overall safety of Contour Airlines’ operations.

The Contour Airlines safety record helps passengers to know about their past experiences and mishaps to derive a conclusion for their decision.

Contour Air Safety Reviews

According to Contour Airlines’ safety reviews, the airline has had favorable feedback for its safety record and nice cabins.

However, customer feedback has identified areas where communication can be enhanced during flight cancellations and disrupted situations. Some passengers said that updates were not sent on schedule and that the renewal process was unpleasant and inconvenient.

Here is the breakdown of passenger reviews on Contour Airlines safety:

Positive Reviews

• Comfortable Experience: Passengers enjoy the comfortable cabins, ample seats, and pleasant service.

• Convenient Routes: Contour covers smaller, sometimes ignored destinations, making it a more direct travel alternative for many.

• Affordable Travel: The airline is known for its competitive price and easy booking process, which appeals to budget-conscious travelers.

Negative Reviews

• Flight Cancellations: Contour’s smaller aircraft and fewer resources make it more susceptible to cancellation.

• Customer Service Challenges: In the event of a cancellation or delay, customer service responses can be slow, and frustrating for passengers.

Contour Airlines Safety Rating

According to passenger reviews, Contour Airlines has an incredible safety rating, given 4 out of 5 stars. Moreover, the airline’s emphasis on pilot training and FAA certification are evidence of its dedication to safety.

• FAA Compliance: The airline’s adherence to strict safety regulations can be verified by its FAA Air Operator Certificate.

• Skilled Pilots: Contour employs extremely skilled pilots with vast expertise.

• Rare mishaps: The airline’s safety mishaps are traditionally uncommon, with no passenger injuries documented in recent instances.

Is Contour Airlines Reliable?

Yes, Contour Airlines is a reliable airline with a strong track record for safety and service. They follow severe FAA regulations and have been in operation since 2016.

With all the US Department of Transportation certifications in hand, the airline guarantees well-maintained aircraft, skilled pilots, and stringent safety procedures throughout every flight and has concluded that Contour Airlines is safe.

Some of their authorized credentials are mentioned below:

• Established Carrier: Contour Airlines, founded in 2016, has established a reputation for dependable and safe air travel and charter services.

• Authorization: Contour is authorized by the United States Department of Transportation and meets severe financial and operational standards.

• FAA Certification: Contour’s FAA Air Operator certificate ensures compliance with stringent safety rules, such as frequent aircraft inspections, pilot training, and well-defined safety procedures.

• Positive Record: Contour has a positive safety record, with only one documented incident involving a non-revenue flight, and an average safety score of 4 out of 5 stars from airline rating websites.

Contour Airlines Safety Program

Contour Airlines’ safety programs include extensive pilot training, frequent aircraft maintenance, and adherence to FAA standards, providing high safety for all operations.

Pilot Training:

• Strict Training Program: Contour Airline trains its pilots with rigorous training programs that often surpass FAA requirements.

• Continuous Education: Pilots undergo continual education and training to keep up with the latest safety protocols and procedures.

Aircraft Maintainance:

• Frequent Inspection: Aircraft maintenance includes frequent inspections to ensure safety standards are met.

• Latest Technology: Contour offers cutting-edge technologies to monitor aircraft systems and assure peak performance.

Safety Procedures:

• Standardized Protocols: The airline adheres to standardized safety protocols throughout all flight operations.

• Emergency Preparedness: Contour has thorough emergency preparedness procedures in place and conducts frequent drills to maintain readiness.

Passengers Safety and Experience

Contour Airlines is devoted to providing travelers with a safe and comfortable flying experience. This involves clear information regarding safety precautions and protocols.

Safety Communication:

• Pre-flight briefings: Passengers receive extensive pre-flight safety briefings.

• Accessible Information: Safety information is widely available via various channels, including in-flight announcements and written documents.

Customer Service:

• Responsive Support: Contour’s customer support team is trained to respond immediately to safety-related inquiries and issues.

• Clear Communication: The airline is attempting to improve its communication with passengers, particularly amid flight disruptions.

Final Words

Contour Airlines is a trusted and safe airline that places a high value on safety, as proven by FAA certification and experienced pilots. Flying passengers considering safety can rely on this airline having a good safety record in the past. 

Despite occasional communication challenges during flight disruptions, the airline is still appealing to travelers seeking economical and dependable air travel to minor destinations.

Improving methods of communication can help improve the overall passenger experience. Apart from Contour Airlines’s reliability, you can refer to the Contour Airlines Check-In Policy, which will give you informative guidance to help ensure a smooth journey.

Frequently Asked Questions